Privacy Policy

This privacy policy explains how Wellers Auctions Ltd use any personal data and information that we collect about you when you use this website.

Topics:

  • What information do we collect about you?
  • Why we need your data
  • How long will we store your data?
  • Marketing
  • Access to your information and correction
  • Cookies
  • Other websites
  • Changes to our privacy policy
  • How to contact us
  • SMS Privacy Policy

What information do we collect about you?

We collect information about you when you fill in a contact form or email us directly. We also collect information when you voluntarily comment on our blogs, provide feedback and participate in any of our auctions. Website usage information is collected using cookies.

The information we collect about you may include; your name, email address, address, phone number, IP address, location, company name, sex, age, your chosen internet browser and service provider, and device plus any information you supply voluntarily.

Why we need your data

We collect information about you to; fulfill your request e.g. if you agree to receive emails about any of our services such as finding out what will be in any of our up and coming auctions via email, receiving a valuation, booking an appointment or a house clearance job then we use this information you have provided to contact you directly and to email you about other products and services that we think may be of interest to you. We may use your contact information to advertise our service to you on third-party websites such as Facebook, Twitter, Instagram and MailChimp. We may also contact you directly to follow up on the service and user experience we provide. If WellersAuctions Ltd is ever sold to another company your contact information will be passed on to this new party and will comply with GDPR (General Data Protection Regulation).

We will take cautionary measure to ensure we do not collect any personal data from you we do not need in order to provide and oversee the above services to you.

How long will we store your data?

If Wellers Auction Ltd provides any paid for services to you, we are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed. Your information we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information.

Marketing

We would like to send you updates and information about our latest auctions, products and services of ours which may be of interest to you. If you have consented to receive marketing materials from us, you may opt out at any time. You have a right at any point to stop us from contacting you for marketing purposes or giving your information to other parties. If you no longer wish to be contacted for marketing purposes please click here.

What are your rights?

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address.

  • Email: reception@wellersauctions.com
  • Address: Wellers Auctions, Bedford Road, Guildford, Surrey, GU1 4SJ

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office https://ico.org.uk/

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result. You should also be able to agree or decline cookies on our website.

Other websites

Our website contains links to other websites under our control for example https://www.the-saleroom.com/en-gb, https://www.bidspotter.co.uk/en-gb or https://www.i-bidder.com/en-gb. This privacy policy applies to these sites however; any external sites such as Facebook etc are excluded from this privacy policy, you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 22nd May 2018.

How to contact us

Please contact us if you have any question(s) about our privacy policy or information we hold about you:

 SMS Privacy Policy for Marketing Emails

Effective Date: 05/09/24

Wellers Auctions Ltd respects your privacy and is committed to protecting the personal information you provide to us. This SMS Privacy Policy outlines how we collect, use, and protect your information when you subscribe to receive marketing emails from us.

Information We Collect

When you subscribe to receive marketing emails from us via SMS, we may collect the following information:

          • Contact Information: Your phone number and email address.
          • Consent Details: Your consent to receive marketing emails and SMS messages.

How We Use Your Information

We use the information we collect to:

          • Send you marketing emails, updates, and promotions related to our auctions, products, and services.
          • Communicate with you about your subscription preferences or changes.
          • Improve our marketing strategies and service offerings.

Disclosure of Your Information

We do not sell, rent, or share your personal information with third parties except in the following circumstances:

          • With service providers who assist us in managing our email marketing campaigns.
          • To comply with legal obligations or protect our rights.
          • With your explicit consent.

Your Choices and Rights

You have the right to:

          • Opt-out of receiving marketing emails at any time by clicking the “unsubscribe” link provided in our emails or by contacting us directly.
          • Withdraw your consent for receiving SMS messages by following the instructions provided in our SMS communications.

Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, loss, or misuse.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website, and you will be notified of any significant changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or your marketing email subscription, please contact us at:

Wellers Auctions Ltd
Bedford Road, Guildford, Surrey, GU1 4SJ
01483802280
reception@wellersauctions.com

See our ‘Fair Processing Notice‘